top of page

Privacy Policy

Lalis Cleaning Services (“Lalis Cleaning Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request a cleaning service, contact us, request an estimate, or otherwise interact with our business.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your personal information.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Personal Information

When you contact us or request our services, we may collect:

  • Full name

  • Email address

  • Telephone or mobile phone number

  • Home or business address

  • Service address

  • Information about the cleaning services you request

  • Preferred service dates and times

  • Information you voluntarily provide through contact or estimate forms

  • Payment or billing information, when applicable

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of your visit

  • Referring website

  • General geographic information

  • Other technical information used to maintain and improve website functionality

2. How We Use Your Information

Lalis Cleaning Services may use personal information for legitimate business purposes, including:

  • Responding to inquiries and requests

  • Providing cleaning services

  • Preparing and sending estimates or quotes

  • Scheduling appointments

  • Communicating with customers regarding requested services

  • Processing payments, when applicable

  • Providing customer support

  • Improving our services and website

  • Sending service-related communications

  • Sending promotional or marketing communications when permitted by law

  • Preventing fraud, misuse, or unauthorized activity

  • Maintaining the security and functionality of our website

  • Complying with applicable legal and regulatory requirements

We do not collect more personal information than reasonably necessary for the purposes described in this Privacy Policy.

3. How We Share Information

Lalis Cleaning Services does not sell your personal information for money.

We may share personal information with trusted third-party service providers when necessary to operate our business or provide services to you. These may include:

  • Website hosting providers

  • Website and technology service providers

  • Online scheduling or appointment platforms

  • Payment processors

  • Customer relationship management systems

  • Email or text messaging providers

  • Advertising and marketing service providers

  • Professional advisors

  • Government authorities or law enforcement when legally required

These third parties may only use personal information as necessary to provide services to us, fulfill a legitimate business purpose, or comply with applicable law.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to improve website functionality, understand how visitors use our website, and improve our marketing efforts.

Cookies may allow us to:

  • Remember user preferences

  • Understand website traffic and usage

  • Improve website performance

  • Measure advertising effectiveness

  • Provide relevant content or advertisements

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, booking systems, payment providers, or other online services.

Lalis Cleaning Services is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website or service you visit.

6. Communications

If you provide us with your telephone number, email address, or other contact information, we may use it to communicate with you regarding:

  • Your requested services

  • Estimates or appointments

  • Questions or customer service matters

  • Important service updates

  • Promotional offers, when permitted by law

You may request to stop receiving promotional communications at any time by contacting us or by using the unsubscribe option included in applicable marketing communications.

Please note that you may still receive essential communications related to services you have requested.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

9. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

10. California Privacy Rights

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), if Lalis Cleaning Services is subject to those laws.

Depending on applicable law, California residents may have rights that include:

  • The right to know what categories of personal information we collect and how it is used

  • The right to request access to personal information

  • The right to request deletion of personal information, subject to legal exceptions

  • The right to request correction of inaccurate personal information

  • The right to opt out of the sale or sharing of personal information, where applicable

  • The right to limit certain uses or disclosures of sensitive personal information, where applicable

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

California law also provides specific requirements regarding how qualifying businesses disclose their privacy practices and respond to consumer requests.

If you would like to exercise a privacy right, please contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before completing certain requests. We will only request information reasonably necessary to verify your identity and process your request.

11. Do Not Sell or Share My Personal Information

Lalis Cleaning Services does not sell your personal information for monetary consideration.

If our data practices change in the future and applicable law requires us to provide an opt-out mechanism for the sale or sharing of personal information, we will provide the legally required notice and mechanism.

California businesses that are subject to the CCPA may have specific obligations concerning opt-out rights and “Do Not Sell or Share My Personal Information” mechanisms.

12. Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain marketing communications

  • Exercise applicable state privacy rights

To submit a privacy request, please contact us using the contact information below.

We may require reasonable verification before responding to certain requests in order to protect your personal information from unauthorized access.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to periodically review this page to stay informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Lalis Cleaning Services

Website: [YOUR WEBSITE]

Email: [YOUR EMAIL ADDRESS]

Phone: [YOUR PHONE NUMBER]

Business Address: [YOUR BUSINESS ADDRESS]

Privacy Requests: [YOUR PRIVACY EMAIL ADDRESS]

We will make reasonable efforts to respond to privacy inquiries and requests in accordance with applicable law.

15. Important Disclaimer

This Privacy Policy is intended to provide general information about the privacy practices of Lalis Cleaning Services. It should be reviewed and customized to accurately reflect the company's actual website technologies, cookies, analytics tools, advertising platforms, payment processors, communication systems, and data practices.

If Lalis Cleaning Services operates in multiple states or meets the applicable thresholds for state privacy laws, additional state-specific provisions may be required.

Last Updated: August 26, 2026

bottom of page